FAQ
Q: Are you trading company or manufacturer ?
A: We are factory.
Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
Q: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample for free charge but do not pay the cost of freight.
Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.
Q: About Logo
A: Logo on the glass bottle: decal MOQ is 200 pcs
Logo on the bamboo lid: laser engrave NO MOQ
Stainless steel bottle : silk printing Laser: no MOQ
Logo set up charge:usd50 for 1colour 1 location Logo running cost:USD0.2 for 1colour 1 location
Q:is the material BPA free?
A:Yes,all is made from eco-friendly material. Okay to pass FDA and LFGB testing . Be kind to earth is our faith .
Q: How can you ensure the purchase safety ?
A: We have official contract and terms to ensure the safety ,also support the paypal ,western union and escrow order . No worries.
Q:How is package ? May i have custom package ?
A:Yes ,easy to do custom package,will show you different packing idea.
){kind=link}
){kind=link}